Cleanliness Policies

We Are Committed to the Highest Standards of Cleanliness

At the Hermosa Inn, the safety and comfort of our guests and team members have always been a top priority. In accordance with CDC guidelines, along with recommendations from state and local health authorities, we have implemented the following enhanced safety and sanitization protocols throughout the Inn so that we may safely welcome guests back to our boutique hideaway.

Highlights

Detailed cleaning

All casitas will undergo a thorough cleaning and sanitization process following each guest’s departure.
Social Distancing

Signs are posted throughout the Inn to encourage physical distancing whenever possible.
High-Touch Surfaces

In accordance with CDC guidelines, we’ve increased the frequency of cleaning and sanitizing high-touch areas.
Food & Beverage

Reservations are required so that we can appropriately manage the number of guests in dining spaces.
Dedicated Team

All hotel team members will adhere to the American Hotel and Lodging Association (AHLA) Stay Safe protocols.
Staff Safety Protocols

For the safety of our guests and associates, housekeeping services will only be performed while guests are not in their casitas.

Cleanliness Checklist

Signs are posted throughout the Inn encouraging frequent hand washing, use of masks, and physical distancing whenever possible.
Hand sanitizing stations are now located in key guest contact areas including hotel lobby, LON’s reception, fitness room, spa suite and in all private event spaces.
All casitas will undergo a thorough cleaning and sanitization process following each guest’s departure, with additional focus on all high touch areas to include door handles, light switches, TV remotes, telephones, thermostats, bathroom fixtures, and vanity mirrors.
Housekeeping services for guests with multiple night stays has been temporarily suspended. If guests would like fresh linens or trash removal during their stays, bags will be provided to facilitate this request. Guests may leave bags with trash or dirty linens on the patio. Fresh linens will also be left on the guest patio to minimize contact.
All team members will have their temperatures checked before each shift. Anyone who presents with a fever (100.4 degrees or above) will be sent home immediately.
All team members who are not feeling well will be encouraged to stay home.
Team members will physically distance whenever possible. Masks will be provided to all team members.
All hotel team members will adhere to the American Hotel and Lodging Association (AHLA) Stay Safe protocols.
All LON’s team members will adhere to the safety guidelines and protocols of the National Restaurant Association.

AZSAFE + CLEAN

Hermosa Inn was recently certified by the Arizona Lodging & Tourism Association for following best practices and recommendations from national hospitality and public health experts.

LON’s & LON’s Last Drop

We’re implementing the following procedures to ensure the safest possible dining experience at The Hermosa Inn.

All dining rooms and the patio have been reconfigured for appropriate physical distancing between tables
Reservations are required so that we can appropriately manage the number of guests in dining spaces
All menus are single-use
Condiments will be presented in sealed, single-use bottles.
Salt & pepper shakers will be provided upon request and will be sanitized after each use
All surfaces will be wiped and sanitized between guests All team members will wear masks

Fitness Room

The Fitness Room is available to one guest (or family) at a time in 50-minute intervals. All equipment will be wiped and sanitized between guests.
Pool

Lounge chairs at the pool have been rearranged to allow for appropriate physical distancing between parties, and all surfaces at the pool (lounge chairs and cabanas) will be sanitized with increased frequency throughout the day.
Guest Services

To minimize contact, valet parking is temporarily suspended. Bell service is available and bell carts will be sanitized between each use.