X
Header-Wooden texture
Cleanliness Policies

We Are Committed to the Highest Standards of Cleanliness

At the Hermosa Inn, the safety and comfort of our guests and team members have always been a top priority. In accordance with CDC guidelines, along with recommendations from state and local health authorities, we have implemented the following enhanced safety and sanitization protocols throughout the Inn so that we may safely welcome guests back to our boutique hideaway.

Highlights

  • Detailed cleaning Icon

    Detailed cleaning

    All casitas will undergo a thorough cleaning and sanitization process following each guest’s departure.

  • Social Distancing Icon

    Social Distancing

    Signs are posted throughout the Inn to encourage physical distancing whenever possible.

  • High-Touch Surfaces Icon

    High-Touch Surfaces

    In accordance with CDC guidelines, we’ve increased the frequency of cleaning and sanitizing high-touch areas.

  • Food & Beverage Icon

    Food & Beverage

    Reservations are required so that we can appropriately manage the number of guests in dining spaces.

  • Dedicated Team Icon

    Dedicated Team

    All hotel team members will adhere to the American Hotel and Lodging Association (AHLA) Stay Safe protocols.

  • Staff Safety Protocols Icon

    Staff Safety Protocols

    For the safety of our guests and associates, housekeeping services will only be performed while guests are not in their casitas.

inset-side

Cleanliness Checklist

  • Signs are posted throughout the Inn encouraging frequent hand washing, use of masks, and physical distancing whenever possible.
  • Hand sanitizing stations are now located in key guest contact areas including hotel lobby, LON’s reception, fitness room, spa suite and in all private event spaces.
  • All casitas will undergo a thorough cleaning and sanitization process following each guest’s departure, with additional focus on all high touch areas to include door handles, light switches, TV remotes, telephones, thermostats, bathroom fixtures, and vanity mirrors.
  • Housekeeping services for guests with multiple night stays is available upon request.
  • If guests would like fresh linens or trash removal during their stays, bags will be provided to facilitate this request. Guests may leave bags with trash or dirty linens on the patio. Fresh linens will also be left on the guest patio to minimize contact.
  • All team members will have their temperatures checked before each shift. Anyone who presents with a fever (100.4 degrees or above) will be sent home immediately.
  • All team members who are not feeling well will be encouraged to stay home.
  • Team members will physically distance whenever possible. Masks will be provided to all team members.
  • All hotel team members will adhere to the American Hotel and Lodging Association (AHLA) Stay Safe protocols.
  • All LON’s team members will adhere to the safety guidelines and protocols of the National Restaurant Association.

AZSAFE + CLEAN

Hermosa Inn was recently certified by the Arizona Lodging & Tourism Association for following best practices and recommendations from national hospitality and public health experts.

clean bar

LON’s & LON’s Last Drop

We’re implementing the following procedures to ensure the safest possible dining experience at The Hermosa Inn.

  • All dining rooms and the patio have been reconfigured for appropriate physical distancing between tables
  • Reservations are required so that we can appropriately manage the number of guests in dining spaces
  • All menus are single-use
  • Condiments will be presented in sealed, single-use bottles.
  • Salt & pepper shakers will be provided upon request and will be sanitized after each use
  • All surfaces will be wiped and sanitized between guests All team members will wear masks

  • Small gym with fireplace

    Fitness Room

    The Fitness Room is available to one guest (or family) at a time in 50-minute intervals. All equipment will be wiped and sanitized between guests.

  • Close up pool shot

    Pool

    Lounge chairs at the pool have been rearranged to allow for appropriate physical distancing between parties, and all surfaces at the pool (lounge chairs and cabanas) will be sanitized with increased frequency throughout the day.

  • lobby with fireplace and warm rustic interior details

    Guest Services

    To minimize contact, valet parking is temporarily suspended. Bell service is available and bell carts will be sanitized between each use.

Committed to Cleanliness:
Learn more about enhanced safety and sanitization protocols
READ MORE

Thank You