Our Resort Policies

We look forward to your arrival at The Hermosa Inn in Scottsdale, Arizona. You will find the comfortable seclusion and understated elegance of our newly renovated hideaway unmatched by any other Arizona resort.

Arrival and Departure

Check-in time is 4:00 PM and check-out time is 12:00 noon. We will be happy to consider special requests for early arrivals and/or late departures as our occupancy permits.

Cancellation Policy

The Hermosa Inn has a seven-day cancellation policy for most individual reservations. A charge in the amount of one night's room rate plus tax will be applied to your credit card if you should:

  • Fail to check in on your scheduled day of arrival,
  • Cancel your reservation less than seven days prior to the scheduled day of arrival, or
  • Check out prior to your scheduled date of departure.

The Hermosa Inn reserves the right to quote a longer cancellation period and/or require a deposit under certain circumstances including, but not limited to, suite reservations, holiday periods, stays in excess of seven days, and group negotiated rates.

Resort Fee

A daily resort charge of $25 (plus tax) will be posted to each room to include the following services:

  • Valet parking
  • Unlimited high speed wireless Internet in guest rooms and throughout the resort
  • Keurig coffee and tea, and bottled water in room
  • USA Today delivered to your door
  • Local and long distance calls
  • Chef's treat at nightly turndown service
  • Coffee, tea, fruit, morning pastries and freshly baked afternoon cookies in the lobby
  • Computer workstation in the lobby
  • Fitness Room
  • Bikes, helmets, water bottles, and area maps

Children/Rollaway Beds

Children 12 and under are complimentary. Additional adults requiring rollaway beds will be charged at a rate of $25 per day.


The Hermosa Inn welcomes canine companions! There is a limit of two pets per room with a $75 per pet non-refundable fee. Weight limit not to exceed 50 lbs. per pet. Owners remain responsible for the actions of their pets regarding clean-up, noise, damage, and safety to guests and employees. All dogs must be on a leash.

Swimming Pool

Guests of the inn have access to our sparkling swimming pool and two whirlpool spas while relaxing at their cabana. Our pool is just steps away from the accommodations and has stunning mountain views. Towels are provided for all guests. An all-day menu is offered from Lon's at the pool.

Blue Door Spa Suite

Experience moments of tranquility and intimacy within the quiet hideaway of The Blue Door Spa Suite. Email our Guest Services staff at or call them at 602-955-8614 to schedule your massage appointment in advance of your stay.

Credit Cards

The Hermosa Inn accepts all major credit cards as form of payment. A valid credit card is required to guarantee your reservation. If the credit card holder will not be the actual hotel guest or will not be here in person to sign for the charges, then a Credit Card Authorization form must be filled out, signed and faxed to the Inn prior to the guest's arrival. Contact us at 800-241-1210 or to obtain a copy of the Credit Card Authorization form by fax or email.


The Hermosa Inn does not provide complimentary airport transportation. However, there are several taxi and sedan services available at the airport on a 24 hour basis to provide you with transportation to the inn for approximately $40/one way or we can make prior arrangements for you.


Our concierge staff will be pleased to assist you with a variety of services to ensure your stay is both enjoyable and seamless. Please visit the Activities page of our website for additional information.